Shipping Policy – ZAYKIMI

Last Updated: June 2026

Thank you for shopping with ZAYKIMI. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Customer location
• Shipping method selected
  

Any available free shipping promotions will be clearly displayed on the website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates may take several days to appear after shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately.

ZAYKIMI is not responsible for orders delivered to incorrect addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery is the carrier's responsibility.

ZAYKIMI is not liable for:

• Lost packages
• Stolen packages
• Delivery delays caused by carriers
• Customs delays
• Weather-related delays
• Other circumstances beyond our control

If you experience an issue with your shipment, please contact the shipping carrier first. You may also contact us and we will do our best to assist.

Damaged Packages

If your order arrives damaged, please contact us within 24 hours of delivery.

Include:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will review the issue and work toward an appropriate resolution.

Order Changes and Cancellations

Orders may only be modified or canceled before they enter processing.

Once an order has been processed or shipped, it cannot be canceled or changed.

Contact Us

For shipping-related questions, please contact:

ZAYKIMI Support
Email: support@zaykimi.com

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By placing an order with ZAYKIMI, you agree to the terms outlined in this Shipping Policy.